Victoria, British Columbia

From Canada with love

Frequently Asked Questions

Please read the FAQ before sending a message.

Do you offer free shipping?

Delivery charges will apply based on your shipping location and the type of delivery your choose. You can see these estimated charges in your Cart before you confirm your order.

What types of payment do you accept?

We accept PayPal and all major international credit cards including VISA and MasterCard.

How long will my delivery take?

You can download digital products right away.

Physical products take up to 3-5 business days to create and process. Shipping is between 1-2 weeks depending on the type of delivery service you choose.

How secure your store? Is my data protected?

Your privacy, security and trust is very important. We protect your order information with Stripe, an industry leader in secure online payments.

Stripe is trusted by “hundreds of thousands of the world’s most innovative technology companies.” You can read Stripe’s privacy policy.

What exactly happens after ordering?

After placing your order you will receive an email with details confirming your order as well as an estimated time of arrival. When you order a digital product, your download will begin immediately after your payment is received.

Will I receive an invoice for my order?

Absolutely! You will receive a receipt of payment with your confirmation email. Still not seeing it? Check your spam folder in case you don’t see it in your Inbox.

Contact us by email